1. Which exact phone is this?

This is the Samsung Galaxy Note10+ SM-N975F/DS, the international Dual-SIM LTE model, with 12GB RAM, 256GB storage and Aura Black finish. Samsung’s current support system identifies SM-N975F/DS as Galaxy Note10+.

2. Is Aura Black an official Samsung color?

Yes. Samsung officially offered the Galaxy Note10+ in Aura Black.

3. Is 12GB RAM official?

Yes. Samsung specifies 12GB RAM for Galaxy Note10+.

4. Is 256GB storage official?

Yes. Galaxy Note10+ was offered with 256GB and 512GB internal storage.

5. Is this the 5G Galaxy Note10+?

No. SM-N975F/DS is the international 4G LTE Note10+. The 5G Note10+ belongs to a different model family. Samsung’s launch material explicitly distinguishes Note10+ LTE from Note10+ 5G.

6. Can a software update add 5G to SM-N975F/DS?

No. 5G requires different radio hardware. This model should be advertised as 4G LTE, not 5G.

7. Is it a Dual SIM phone?

Yes. The /DS designation corresponds to the Dual-SIM model, using a hybrid tray.

8. What does hybrid Dual SIM mean?

It can use Nano-SIM + Nano-SIM, or Nano-SIM + microSD. The second position is shared.

9. Can it use two SIM cards and a microSD simultaneously?

No. SIM 2 and the microSD card share the same tray position.

10. Does it support eSIM?

Samsung’s original SM-N975F/DS specifications describe physical Nano-SIM operation, not eSIM. I would not advertise eSIM on this SKU.

Processor & performance

11. Which processor does this exact international model use?

The SM-N975F international Note10+ uses the Samsung Exynos 9825. Samsung’s regional catalog explicitly lists Exynos 9825 for Galaxy Note10+.

12. Is Snapdragon 855 correct for this SKU?

No. Snapdragon versions existed in other markets, particularly U.S./China variants, but the international SM-N975F/DS is the Exynos version.

13. What manufacturing process is used?

The Exynos 9825 is a 7nm-class processor.

14. How many CPU cores does it have?

Eight.

15. What CPU layout is used?

For the Exynos international variant, the commonly documented configuration is 2× Samsung Mongoose performance cores + 2× Cortex-A75 + 4× Cortex-A55. Your current table appropriately distinguishes this from Snapdragon versions, but on this exact SKU I would remove the Snapdragon alternative completely.

16. What GPU does the international model use?

Mali-G76 MP12.

17. Should Adreno 640 appear on this exact page?

No. Adreno 640 belongs to Snapdragon-based variants. This exact SM-N975F/DS page should show only the Exynos/Mali configuration.

18. Does it have 12GB of physical RAM?

Yes. Samsung officially specifies 12GB RAM.

19. Was 12GB considered flagship memory at launch?

Yes. Samsung positioned the Note10+ as its high-memory productivity flagship.

20. Does Samsung DeX work on it?

Yes. Samsung officially supports Samsung DeX, including DeX connectivity with computers.

Storage

21. How much internal storage does this exact SKU have?

256GB.

22. Was a 512GB version also sold?

Yes. Samsung offered Note10+ in 256GB and 512GB versions.

23. Can the storage be expanded?

Yes. This is one of the most important corrections to your current FAQ. Galaxy Note10+ supports microSD expansion.

24. What is Samsung’s official maximum microSD capacity?

Samsung’s current UK compatibility chart says up to 1TB for Galaxy Note10+.

25. Is the microSD slot dedicated?

No. It shares the second SIM position on the Dual-SIM LTE Note10+.

26. Is the FAQ saying “no microSD slot” wrong?

Yes. Definitely. Your current FAQ says the storage cannot be expanded, directly contradicting both your own specification table and Samsung’s documentation.

27. Can apps always be installed on the microSD card?

Samsung originally positioned external memory mainly for media and file storage; app behavior can vary by Android version and application.

28. Is the full advertised 256GB available?

No. Samsung notes that system software occupies part of the internal storage.

29. Should the exact product description emphasize 512GB?

No. Your current description says “with 512GB storage” in a general Note10+ paragraph even though this exact SKU is 256GB.

30. What should it say instead?

256GB Internal Storage + microSD Expansion up to 1TB

Display

31. How large is the display?

6.8 inches measured as the full rectangle.

32. What display technology is used?

Dynamic AMOLED Infinity-O Display.

33. What is the resolution?

3040 × 1440 WQHD+.

34. What is the pixel density?

498 PPI. Samsung explicitly publishes this figure.

35. What is the aspect ratio?

Approximately 19:9.

36. Does it support HDR10+?

Yes. The display is HDR10+ certified.

37. Is it an Infinity-O display?

Yes. The front camera is placed in a small centered display cutout.

38. Does it have Always-On Display?

Yes.

39. Does it use a 120Hz display?

No. This is from the pre-high-refresh Galaxy flagship generation. Do not add 120Hz marketing to this product.

40. What display protection is used?

Samsung officially says Gorilla Glass 6 was used on the Note10 family and specifically describes the polished glass construction as Gorilla Glass 6.

Body & durability

41. What are the dimensions?

162.3 × 77.2 × 7.9mm.

42. What does it weigh?

196g for the LTE Note10+.

43. Is the current 196g figure correct?

Yes.

44. What is the body construction?

Samsung describes a premium metal-and-glass body, with Gorilla Glass 6 used on the front and rear.

45. Is Aura Black made from plastic?

No. It is a glass-backed flagship design.

46. What ingress-protection rating does it have?

IP68.

47. Is it waterproof?

No. IP68 means tested resistance under controlled conditions; it should not be marketed as permanently waterproof.

48. Does the Note10+ have an ultrasonic fingerprint scanner?

Yes. It uses an in-display ultrasonic fingerprint sensor.

49. Does it also support face recognition?

Yes. Samsung lists fingerprint and face recognition as biometric options.

50. What other sensors are officially listed?

Samsung lists accelerometer, barometer, ultrasonic fingerprint sensor, gyroscope, geomagnetic sensor, Hall sensor, proximity sensor and RGB light sensor.

Rear cameras

51. How many rear camera components are there?

Samsung describes the Note10+ rear system as a Quad Camera: Wide + Telephoto + Ultra Wide + DepthVision.

52. Are all four rear modules conventional photo cameras?

No. Three capture normal images, while the fourth is the VGA DepthVision/3D depth camera.

53. What is the main wide camera?

12MP wide-angle with Dual Pixel autofocus, OIS and variable f/1.5 / f/2.4 aperture.

54. What field of view does Samsung specify?

Approximately 77° for the wide camera.

55. What is special about the dual aperture?

The physical aperture can switch between f/1.5 and f/2.4 depending on shooting conditions.

56. Does the main camera have OIS?

Yes.

57. What is the telephoto camera?

12MP telephoto, f/2.1, OIS.

58. How much optical zoom does it provide?

2× optical zoom. Samsung’s official Note10+ specifications confirm this.

59. What is the maximum digital zoom?

Samsung’s official specification lists up to 10× digital zoom.

60. Does the telephoto have OIS?

Yes.

Ultrawide, DepthVision & camera features

61. What is the ultrawide camera?

16MP, f/2.2 Ultra Wide.

62. What is its field of view?

Samsung specifies approximately 123°.

63. Does the ultrawide have OIS?

Samsung’s launch specification assigns OIS to the wide and telephoto cameras, not the ultrawide.

64. What is the fourth rear camera?

A VGA DepthVision Camera used for depth sensing.

65. Is calling it “quad camera” accurate?

Yes. Samsung itself uses Quad Camera for the Note10+ because it counts the DepthVision unit.

66. Does it support Live Focus Video?

Yes. Samsung specifically notes that the Note10+ uses the DepthVision camera together with the wide camera for Live Focus Video.

67. Does it support Super Steady video?

Yes.

68. Does it support Scene Optimizer?

Yes. Samsung marketed AI-based Scene Optimizer as part of the camera experience.

69. Does it support AR Doodle?

Yes. AR Doodle works with the S Pen and native Camera application.

70. Does the DepthVision camera help with augmented-reality/depth applications?

Yes. Its purpose is depth measurement and depth-aware imaging rather than standard standalone photography.

Front camera & video

71. What is the front-camera resolution?

10MP.

72. What is the aperture?

f/2.2.

73. Does the front camera autofocus?

Yes. Samsung specifies Dual Pixel autofocus.

74. What front-camera field of view does Samsung give?

Approximately 80°.

75. Can the front camera record 4K?

Yes. Samsung lists 4K/UHD front video.

76. What is the maximum rear-video resolution?

Samsung officially lists UHD 4K at up to 60fps.

77. Does it support 1080p slow motion?

Yes, up to 240fps at FHD in Samsung’s original specification.

78. Does it support 960fps Super Slow-mo?

Yes, Samsung lists 960fps at HD.

79. Does it support HDR10+ video?

Yes, HDR10+ video recording/playback was part of Samsung’s Note10 camera positioning.

80. Does it record stereo audio with video?

Yes.

S Pen

81. Does the phone include an S Pen?

Yes. The integrated S Pen is one of the core Galaxy Note10+ features.

82. Does the S Pen support Bluetooth?

Yes.

83. What are Air Actions?

Air Actions let the S Pen act as a remote control using clicks and gestures in supported applications.

84. How far can the S Pen remote function work?

Samsung says approximately 10 meters, depending on surroundings.

85. Does the S Pen contain motion sensors?

Yes. Samsung lists a six-axis sensing system including gyroscope and acceleration sensing.

86. Can handwriting be converted to text?

Yes. Samsung Notes supports handwriting-to-text conversion, subject to language support.

87. Does Screen Off Memo work?

Yes. Users can write on the display without first opening the full Notes application.

88. Can the S Pen control the camera?

Yes. Supported Air Actions include camera controls.

89. Can it be used for video editing?

Yes. Samsung specifically promoted S Pen precision for video editing and creative work.

90. Does using the S Pen as a normal stylus require battery power?

No. Samsung states that normal stylus operation does not require battery power; the internal power is for Bluetooth remote functionality.

Battery, charging & connectivity

91. What is the battery capacity?

4300mAh typical. Samsung gives a rated/minimum figure of approximately 4170mAh in its UK materials.

92. Is the battery removable?

No.

93. What wired charging does it support?

Galaxy Note10+ supports Samsung Super Fast Charging. Samsung’s official business material lists 25W charging and 45W capability with an appropriate 45W adapter sold separately.

94. Does it support wireless charging?

Yes. Samsung officially lists Fast Wireless Charging 2.0, up to 15W on the Note10+.

95. Does it support reverse wireless charging?

Yes. Samsung calls the feature Wireless PowerShare.

96. Should MyWorldPhone state “9W reverse wireless charging”?

I would change it to simply Wireless PowerShare Supported unless you have a Samsung source for the exact wattage. Samsung’s primary Note10+ materials verify the feature, but not the 9W figure used on your page.

97. What Wi-Fi does it support?

Wi-Fi 6 / 802.11ax, plus earlier a/b/g/n/ac standards, on 2.4GHz and 5GHz. Samsung also lists MIMO and 1024-QAM support.

98. What Bluetooth version does it use?

Bluetooth 5.0.

99. Does it have NFC?

Yes. Samsung officially lists NFC. ANT+ is also supported.

100. What other connectivity and software features matter?

It supports USB Type-C, Samsung DeX, Wi-Fi Direct, GPS/Galileo/GLONASS/BeiDou depending on region, stereo speakers with AKG-tuned audio, Dolby Atmos, no 3.5mm headphone jack, and official Android 12 software documentation for SM-N975F/DS.

Factory-unlocked status does not mean guaranteed activation on every carrier. This exact SM-N975F/DS is an international LTE model, and carrier service depends on supported bands, regional firmware/CSC, IMEI eligibility, VoLTE/IMS provisioning and current carrier policy. The current U.S.-specific band list on your page should not be used to promise compatibility for this international model.