Política de reembolso

The return policy governs any purchase made through our Myworldphone.com retail website. Myworldphone.com offers a 30 Days Return Policy for defective items from the date of arrival (DOA) at your location. Customer's returned item must meet the requirements stated below in order for us to accept it.

Customers are responsible for return shipping charges. This also applies to defective items.
Any item lost in the mail will not be responsible by Myworldphone.com
For Item becomes defective beyond the 30 days of receipt, the customer will have to contact the manufacturer for further assistance. Buyer should be aware that merchandize sold at Myworldphone.com is the parallel imported item, therefore it does not always come with a manufacturer warranty. On most product, we do offer extended warranty services. If this service is offered, it will indicate on the item's product page.

All returned items for refund are subject to a minimum 15% restocking fee (A defective item can only be exchanged for the exact same brand new unit).
All returns, for any reason, must be packaged with instruction booklets and all other supplied accessories when it was first delivered to you.
Returned item must be double boxed, a customer should not adhere to any labels or postage on the product's packaging. Product must not have any sign of usages such as scratches or dents.
Before you return your items, you must contact us and receive a Return Merchandise Authorization Number (RMA). Any returns sent without a RMA number will not be accepted by Myworldphone. *Special (preorder, backorder) item will subject to 25% restocking fee. You, the customer, assume all responsibility for the package until it arrives at our office.

 

Please email us to: Sales@MyWorldPhone.com to request a RMA.